By Douglas E. Noll
ISBN: 978-1-61614-417-3 (Prometheus Books, 2011)
Let’s face it—career politicians and even diplomats know very little about mediation and what little they do know is based on old, dysfunctional, and even dangerous paradigms that have never pointed the way to a durable and sustainable future. This book shows clearly that we need professional mediators armed with the latest information in neuroscience and psychology to build bridges between hostilities that date back millennia. It also shows clearly that if we keep doing things the same way we will keep getting the same results, which I believe is the definition of insanity.
Rahasya Poe, Lotus Guide magazine